Customer Services

Terms and Conditions –

Maximilliane Goodwin t/a INREDA – The RHA Building 15 Ely Place, Dublin 2

INREDA, Terms and Conditions are subject to change :

  • INREDA has the right to change ours terms and conditions at any time without prior notice.
  • We reserve the right to change or alter the website without any prior notice.
  • SEE full terms and conditions when you check out.

Website Errors :

  • We endeavour at all times to provide accurate information regarding products, descriptions, prices, availability and delivery information. However, from time to time errors may arise which are totally unintentional. We reserve the right to amend these errors.  In the case of a misprinted price we reserve the right to suspend your order and to contact to you to ask whether you would like to continue with the purchase at the correct price. Will not be subject to supplying the products at any incorrect price.

Accuracy of Content :

  • Although we endeavour at all times to have accurate images, descriptions and measurements of all our products, from time to time these may be inaccurate, we reserve the right to amend any inaccuracies.
  • Although we take great care to render the correct product colour on our website, colour representation may vary from the actual colour. We cannot be held responsible for the accuracy of any colour variation.
  • All measurements given are approximate and cannot be held to be exact.

Privacy Policy :

INREDA will use the information you provide us with to:

  • Administer your order and if necessary provide the information you disclose to our 3rd party suppliers or service providers for the purpose of order fullfilment. This information will not be given, sold or traded to others for any other purpose than order processing/facilitation.
  • Send you our newsletter  or  inform you of details of our sales/special offers that we may offer
  • Contact you in the event that there is a problem/delay with your order.

Delivery :

  • If the goods are currently in stock, We will normally dispatch within 5 working days from receipt of payment. In the event that any item(s) are out of stock, INREDA will contact you to inform you of a new dispatch date. If this dispatch date is not suitable or acceptable to you we will be happy to refund your payment.
  • All items under 5kg will be delivered within ROI for a flat rate of €6.95 and €8.95 for Northern Ireland
  • All Glassware, Lighting and any goods over 5kg, going abroad, we will contact you, with delivery details and price.”
  • All other counties, we will price at checkout, and any items over 5kg for  Abroad we will quote
  • Countries not mentioned, we can also quote on request.
  • All deliveries are by An Post Express Post between 9am and 5pm Monday to Friday (except bank holidays) and a signature is required on delivery.

Returns :

]If you are unhappy with your purchase it is your right to return products purchased online within 7 days of the delivery date for exchange or refund. The product(s) must be returned undamaged, in their original condition and original packaging. In these circumstances, we will exchange or refund the purchase price minus the delivery charge.

  • You must inform us of any returns by email to within the same period.
  • All returns must reach INREDA within 28 days of original delivery date.
  • All return parcels are your responsibility until they reach INREDA.
  • Please ask for proof of postage from the postal service.
  • Made to Order with us, will be clearly indicated on your confirmation email, then the items are being made specifically for you. There are no refunds or exchanges on made to order items. Of course, we aim to be reasonable, so please get in touch if you have any issues. Any fault with the item and it will be replaced. It is the customer’s responsibility to be fully aware of the finishes, colours and sizes they are specifying, and also to check our confirmation email, to ensure all products have been ordered correctly. If you are not sure of anything relating to your order, please do conrtact us by emial or phone. Check out terms and condirions at payment.

Payments :

  • Currently we are using PayPal for all credit & debit card processing. We never view any credit or debit card information.
  • We have chosen to use PayPal to handle all our debit and credit card transactions as it is one of the safest and most secure online payment services available. 

Any questions?